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Evidence Guide: TLIL4009A - Manage personal work priorities and professional development

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIL4009A - Manage personal work priorities and professional development

What evidence can you provide to prove your understanding of each of the following citeria?

Manage self

  1. Personal qualities and performance serve as a role model in the workplace
  2. Personal goals and plans reflect the organisation's plans and personal roles, responsibilities and accountabilities
  3. Action is taken to achieve and extend personal goals beyond those planned
  4. Consistent personal performance is maintained in varying work conditions and work contexts
Personal qualities and performance serve as a role model in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal goals and plans reflect the organisation's plans and personal roles, responsibilities and accountabilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Action is taken to achieve and extend personal goals beyond those planned

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consistent personal performance is maintained in varying work conditions and work contexts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set and meet own work priorities

  1. Competing demands are prioritised to achieve personal, team and the organisation's goals and objectives
  2. Technology is used efficiently and effectively to manage work priorities and commitments
Competing demands are prioritised to achieve personal, team and the organisation's goals and objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Technology is used efficiently and effectively to manage work priorities and commitments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and maintain professional competence

  1. Personal knowledge and skills are assessed against competency standards to determine development needs and priorities
  2. Feedback from clients and colleagues is used to identify and develop ways to improve competence
  3. Management development opportunities suitable to personal learning style(s) are selected and used to develop competence
  4. Participation in professional networks and associations enhances personal knowledge, skills and relationships
  5. New skills are identified and developed to achieve and maintain a competitive edge
Personal knowledge and skills are assessed against competency standards to determine development needs and priorities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Feedback from clients and colleagues is used to identify and develop ways to improve competence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Management development opportunities suitable to personal learning style(s) are selected and used to develop competence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participation in professional networks and associations enhances personal knowledge, skills and relationships

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

New skills are identified and developed to achieve and maintain a competitive edge

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant regulatory and code requirements

Relevant OH&S and environmental protection policies and procedures

Workplace protocols and procedures for the management of personal work priorities and professional development

Competencies required to increase participation in the planning and development of the organisation

Appropriate learning methods to maintain current competence or develop new competencies

Resource availability including the competencies of individuals in the team/group

Coaching and mentoring approaches to support team members to share knowledge and skills

Workplace business policies and plans including procedures for undertaking professional development

Typical problems that can occur when managing personal work priorities and professional development and related action that can be taken

Required skills:

Communicate effectively with others when managing personal work priorities and professional development

Read and interpret instructions, procedures, information and signs relevant to the management of personal work priorities and professional development

Interpret and follow operational instructions and prioritise work

Complete documentation related to the management of personal work priorities and professional development

Operate electronic communication equipment to required protocol

Work collaboratively with others when managing personal work priorities and professional development

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may arise when managing personal work priorities and professional development in accordance with workplace procedures

Plan work activities, including predicting consequences and identifying improvements

Take advantage of learning opportunities both in the workplace and within training programs and workshops

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Apply fatigue management knowledge and techniques

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Select and appropriately apply technology, information systems and procedures to complete workplace tasks

Adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

The workplace environment may involve twenty-four hour operation and may include:

single and multi-site locations

large, medium and small companies

Services, products, risks, work systems and requirements may:

potentially vary across different sections of the workplace

Operations involve:

internal and external customer/supplier contact and coordination

Work priorities and professional development are:

directed at maximising achievement of the individual in accordance with the enterprise's objectives and strategic plans

Professional development activities may include:

attendance at formal education/training programs

completion of internal short training programs

attendance at relevant conferences, seminars and workshops

reading of relevant journals and literature

networking with other technical, managerial and professional staff

coaching/mentoring on the job

workplace training projects

Consultative processes may involve:

customers/clients

other employees and supervisors

supplier representatives

manufacturers representatives

trainers

management

union representatives

OH&S specialists

other maintenance, professional or technical staff

Communications systems may involve:

face-to-face conversation, meetings and workshops

telephone

fax

email

electronic data transfer of information (EDI)

mail

Depending on the type of organisation concerned and the local terminology used, workplace plans/procedures may include:

company plans/procedures

enterprise plans/procedures

organisational plans/procedures

established plans/procedures

Information/documentation may include:

workplace procedures and policies

job specifications

training notes and materials

journals and work-related literature

competency standards

customer/client instructions

customer service standards and procedures

workplace products and services information

quality assurance standards and procedures

relevant agreements, codes of practice including the national standards for services and operations

manufacturers/suppliers specifications, advice, recommended procedures, policies and instructions

workplace guidelines on appropriate workplace language and communication strategies and interpretation of relevant information

legislation, regulations and related documentation relevant to business operations

regulations and policies relating to minimising risks to the environment and ensuring compliance with OH&S requirements

emergency procedures

Applicable regulations and legislation may include:

relevant regulations, standards and codes of practice

trading regulations relevant to business operations

relevant Australian and state/territory OH&S legislation

environmental protection regulations

hazardous substances and dangerous goods codes

relevant Australian standards and certification requirements

licence, patent or copyright arrangements